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GET READY, GET SET, GO!
Career planning for CSRs Occasionally I will ask one of my Dynamics of Service classes: "Is there anyone here who wants a more exciting job and also wants ...
A FORMULA FOR PLACING ACCOUNTS
Each risk must have an individualized submission strategy It takes more than a complete, accurate, and timely application to successfully place an account.
Successful agencies want successful CSRs
Key skills that service reps need How do you differentiate a successful agency? The distinction is simple. It lies in the talent and skills of the individuals ...
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